Please read before contacting us
- As a general rule, we will respond to your inquiry by email or telephone within two business days of receiving your inquiry. However, please note that inquiries made on Saturdays, Sundays, public holidays, and during our year-end and New Year holidays and summer holidays will be answered within two business days starting from the next business day. Also, depending on the company situation, it may take some time.
- Please enter your address, telephone number, e-mail address, etc. accurately. Please note that we may not be able to respond if the information is inaccurate or incomplete.
- If you do not receive a response from us for more than a week after sending, there is a possibility that the email did not arrive or your email address is incorrect. We apologize for the inconvenience, but please contact us again by email or phone. .
- Depending on the content of your inquiry, we may contact you by phone or by phone or post rather than email.
- Responses from our company will be sent to individual customers for the purpose of responding to their inquiries. Please refrain from reproducing or using all or part of the text or content of the response for other purposes.
- Our company does not accept proposals for new product projects from the general public.
- We are unable to respond to matters beyond what has been announced and posted on our official website, such as future product series development and plans for variation products. Please note. We apologize for the inconvenience, but please wait for information to be released by our company or in model magazines.
- If you are unable to send your inquiry using the inquiry form, we apologize for the inconvenience. info@wavecorp.co.jp .
Dear oversea customers,
Please contact to info@wavecorp.co.jp directly, if this inquiry form is not workable for you.
