This translation page uses machine translation. Please note that the expressions may be difficult to understand.
Please use this as an auxiliary means to confirm product contents.

Top > News > Apology and notice regarding the error in the sales price of Vignette Base M

Vignette Base M Apology and notice regarding the error in sales price

Thank you very much for your continued patronage of our products.
We would like to inform you that there was an error in the price of our new product "Vignette Base M". Customers who purchased this product will be refunded the difference in price. We sincerely apologize for any inconvenience caused to our customers.

Products
Vignette base M oak
Vignette base M mahogany
Vignette base M walnut

*There will be no price correction for "Vignette Base S" and "Vignette Base L".

This product's suggested retail price is 840 yen (tax included), but the product registration data incorrectly shows the suggested retail price as 1,050 yen (tax included), and the price displayed at the retailer is 1,050 yen (tax included). ) was based on. We have been asking retailers to correct the price since March 3th, but customers who purchased this product before the price correction will be refunded the original price of 28 yen (tax included). However, it is possible that you purchased the item at the wrong price.

Therefore, if you have purchased an item at an incorrect price, please contact us by phone, email, fax, etc.

Contact information
Phone: 0422-20-8616
FAX: 0422-21-3160
Email: info@wavecorp.co.jp

We will refund this difference. We will explain the refund method to the customer who contacted us. For customers who purchased at a discount price, we will calculate the discount price based on the discount rate of 840 yen from the purchase price and refund the difference.

Please note that to avoid any confusion, we will refund any difference in price. We apologize for the inconvenience, but please refrain from making any claims to the retailer where you purchased the product.

In the future, we will strive to further strengthen our management system to prevent recurrence. We appreciate your understanding and cooperation.

March 2011, 3 Wave Co., Ltd.

Top of page